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Employment Opportunities

The Osthoff Resort currently has the following full-time and part-time employment opportunities available at our Four Diamond Resort, located on beautiful Elkhart Lake.


Accounting
  • Accountant
    • The Osthoff Resort is currently looking for a Full Time Accountant. This unique resort is a 245-suite hotel, with two restaurants, and over 20,000 square feet of Banquet & Catering space. If you are ambitious and looking for career development, then The Osthoff Resort is an excellent company for you. This position requires you to stay up to date on evolving tax codes, changes in reporting guidelines and industry trends. Between all the different accounting disciplines – financial, management, auditing and tax – you are sure to never be bored. Please send your resume and salary requirements to Hr@osthoff.com.

      Responsibilities:
      • Assist in the preparation of financial reports such as financial statements and budget performance.
      • Ensure compliance with applicable standards (i.e. GAAP, FASB), rules, regulations, and systems of internal control.
      • Summarize daily cash and revenue transactions from all resort departments to process journal entries.
      • Provide accurate, timely, and relevant recording, reporting, and analysis of financial information.
      • Assist the Accounting Manager by assuring ownership of proper accounting controls.
      • Handle customer resolution of disputed charges on credit cards.
      • Handle sensitive information in a confidential manner.

      Qualifications:
      • Bachelor's degree in Accounting, Finance, or a related field, or an equivalent combination of education, training and experience.
      • 2-5 years of accounting/finance experience along with AP/AR experience.
      • Demonstrate intermediate to advanced skills and knowledge of Excel, as well as other Microsoft Office applications such as Word, Outlook, PowerPoint.
      • Strong analytical and problem-solving skills.
      • Experience with Great Plans (preferred).
      • Excellent interpersonal skills to communicate effectively across the organization.
      • Thorough knowledge of general ledger accounting and account reconciliation.
  • Accounting/Payroll Specialist
    • The Osthoff Resort is currently looking for a Full Time Accounting/Payroll Specialist. This unique resort is a 222 suite hotel, with two restaurants, and over 20,000 square feet of Banquet & Catering space. We are now hiring an Accounting/Payroll Clerk to join The Osthoff team. If you are hard-working and dedicated, then The Osthoff Resort is an excellent company for you. Apply today by sending us your resume and salary requirements!

      Responsibilities for Accounting/Payroll Specialist

      Accounting Specialist
      • Perform accounting and clerical functions to support accounting managers.
      • Compile and sort invoices and checks.
      • Process bills for payment.
      • Input invoices, checks, account statements, reports and other records.
      • Assist the Accounting Manager by assuring ownership of proper accounting controls.
      • Handle customer resolution of disputed charges on credit cards.
      • Handle sensitive information in a confidential manner.
      • Perform AR/AP process in a timely manner.

      Payroll Specialist
      • Highly detail oriented. Collecting and verifying spreadsheets for payable time.
      • Entering employee information and payroll data into the system.
      • Answering employees' questions and concerns regarding payroll.
      • Processing new hires, transfers, promotions and terminations.
      • Investigating and resolving payroll discrepancies.
      • Maintaining and updating payroll records as necessary.
      • Preparing periodic payroll reposts
      • Handle sensitive information in a confidential manner.

      Qualifications for Accounting/Payroll Specialist
      • Bachelor's degree in Accounting, Finance, or a related field, or an equivalent combination of education, training and experience.
      • 2-4 years of accounting/Payroll experience along with AP/AR experience.
      • Demonstrate intermediate to advanced skills and knowledge of Excel, as well as other Microsoft Office applications such as Word, Outlook, PowerPoint.
      • Strong analytical and problem-solving skills and attention to detail.
      • Knowledge of Paychex Flex payroll platform.
Aspira Spa
  • Cosmetologist
    • The Aspira Spa within The Osthoff Resort is currently seeking experienced, part-time Cosmetologists with an exceptional focus on guest service. Responsibilities of this position include providing various salon services including haircuts, color treatments, styling services, manicures, and pedicures designed to provide a customized service for our guests within a team environment.

      Qualified candidates must be currently licensed by the State of Wisconsin's Cosmetology Board, have a professional demeanor, and consistently offer the highest level of personalized service while maintaining a positive, enthusiastic, and helpful attitude. A comfort level with selling salon products and promoting spa services is an essential function of this position along with the ability to assist with maintaining overall appointment scheduling. This position requires the individual to work a varied schedule including days, evenings, and weekends. Physical requirements include the ability to stand, walk, bend, reach forward, and lift up to 50 pounds.
  • Massage Therapist
    • Join our professional team as a part-time Massage Therapist at the award-winning, full service Aspira Spa, located within The Osthoff Resort. This Position requires the ability to provide a complete range of traditional and signature massage and body treatments which are designed to soothe the mind, body, and soul. Massage therapists must embrace and understand the benefits of massage therapy and provide our guests with an exceptional guest experience. Candidates must have a professional demeanor and the ability to communicate effectively. Additionally, the ideal candidate will offer flexible availability. Must be licensed to practice in the State of Wisconsin.
  • Spa Concierge Associate
    • The Aspira Spa within The Osthoff Resort is currently seeking a customer-orientated individual to join our team as a Concierge Associate. We are looking for individuals with excellent communication skills, professional demeanor, and exceptional customer service skills. Responsibilities of this position include greeting clients, promoting and explaining spa services and retail products to clients, embracing and promoting the Aspira Spa philosophy and culture through tours and rituals, attending to guests and their needs, light maintenance and housekeeping of spa and working within a team environment. Qualified candidates must have a flexible schedule including day, evening and weekend hours, a strong customer service orientation, and computer skills are required. Candidates must be detail oriented and have the ability to multi-task.
Culinary
  • Dishwasher/Steward
    • The Osthoff Resort is hiring to fill the position of Steward/Dishwasher. Our Stewards are responsible for the maintenance, cleanliness, and sanitation of all dishes, pans, utensils, etc., as well as the entire work area according to resort, local, and state standards during high-volume service hours. Stewards also assist the culinary staff with prep work and plating on occasion. 

      A Candidate for this position must be able to lift/carry and push/pull up to 40 pounds and work well in a team environment. This position requires the associate to be on his or her feet for up to 8 hours each day and involves bending, lifting up to 40 pounds, walking, reaching , and kneeling. This is a part time position, and the ideal candidate should be able to multi-task and work with others as well as independently within a fast-paced environment. This position requires availability on weekdays and weekends.
  • Line Cook
    • Our Line Cooks are responsible for preparing a’la carte menu items, setting up cooking lines, stocking and organizing work stations, and maintaining a smooth flow of service during high-volume dining times. Qualified candidates must have at least six months of prior line experience working in a dining establishment. A culinary degree and ServSafe certification are preferred, but not required. Strong communication and organizational skills are also strongly desired. This is a part-time position, and candidates must be able to work at least 32 hours per week covering various shifts on weekdays, weekends, and holidays.
Restaurants, Banquets & Bars
  • Bartenders
    • The Osthoff Resort is seeking an experienced bartender to join our team at Otto's Restaurant and Concourse. Our Bartenders are responsible for providing excellent beverage service to our guests while fostering a relaxing atmosphere. Position requires the ability to interact with guests, while efficiently taking orders, and serving food and drinks. In addition, position will be responsible maintaining a clean bar and for restocking and replenishing of bar inventory and supplies including glassware, liquor, beer, wine and cut fruit and garnishes. Qualified candidates for this position should have prior bartending experience and excellent knowledge of wines and wine service, beer, and mixed drinks. Exceptional customer-service skills and an outgoing personality are required. Applicants must be at least 18 years old, and able to obtain a license to serve alcohol. The ideal candidate should have a flexible schedule.
Front Desk & Guest Services
  • Evening Reservations Associate
    • The Osthoff Resort is currently seeking an Evening Reservation Associate. We are looking for an individual with excellent communication skills, professional demeanor, and exceptional customer service skills. Responsibilities include assisting the Reservation Manager with group contracts, coordinating group room reservations with group contacts. This position will also work very closely with all aspects of the resort. Qualified candidates must be proficient with the computer, detail oriented with the ability to multi-task and should be knowledgeable of the local area. Our Reservation Associate will answer guest’s questions and describe the rooms, amenities, and rates while assisting the guest in booking their resort reservation. The hours for this role are 1:00pm-9pm weekdays and 12:00pm-8pm on weekends.
  • Night Audit Associate
    • The Osthoff Resort is seeking a guest-orientated individual to join our Front Office team as a Night Audit Associate. This position reports directly to the Front Office Manager, and is responsible for providing AAA Four-Diamond guest service. Responsibilities include checking guests in and out, making hotel reservations, cash handling, answering phones, and processing nightly paperwork. The Night Audit Associate position requires an individual in possession of a high degree of professionalism as well as strong customer service skills.

      The ideal candidate should have a flexible schedule with overnight availability. The position requires the ability to stand, walk, and sit for a period of up to eight hours in addition to occasional reaching, climbing, squatting, kneeling, and bending. Lifting requirements include the ability to lift up to 50 pounds. Previous hotel and customer service experience preferred.
  • Reservation Sales Associate
    • The Osthoff Resort is currently seeking a part-time Reservation Sales Associate. We are looking for an individual with excellent communication skills, professional demeanor, and exceptional customer service skills. Responsibilities of this position include assisting the Reservation Manager with group contracts, coordinating group room reservations with group contacts and working with the Front Office department to assist in reservations and occasional front desk duties. This position will also work very closely with all aspects of the resort.

      Qualified candidates must be proficient with the computer, detail oriented with the ability to multi-task and should be knowledgeable of the local area. Our Reservation Associate will answer guest’s questions and describe the rooms, amenities, and rates while assisting the guest in booking their resort reservation. The successful candidate will be able to build strong relationships both with internal and external customers, assist in managing all reservation sales activities to maximize revenue potential for the resort and implement and maintain quality standards for the Reservations Department. An ideal candidate will have a flexible schedule with daytime, evening, weekend, and holiday availability.
  • Security Associate
    • The Osthoff Resort is seeking a friendly, professional, and guest focused individual to join our Front Office team as a Security Associate. The Security Associate will report directly to the Front Office Manager, and be responsible for providing AAA Four-Diamond guest service. Responsibilities include, securing the building, assisting the Night Auditor with guests check-ins, assisting with hotel reservations, cash handling, answering phones, and ensuring the safety of the Resort.

      This position requires the ability to stand and walk for a period of up to eight hours in addition to occasional reaching, climbing, squatting, kneeling, bending, and lifting up to 50 pounds. The ideal candidate should have a high degree of professionalism, previous hotel experience and strong customer service skills, as well as a flexible schedule with night, early morning, and weekday availability.
Gift Shoppe
  • Gift Shoppe Associate
    • The Osthoff Resort’s Gift Shoppe is now hiring a part-time friendly, outgoing, customer focused, team player with the ability to run a register, balance a cash drawer and maintain a clean, well-stocked shoppe. This is a year round position that requires day, evening, and/or weekend shifts.
Grounds
  • Landscape Technician
    • The Osthoff Resort is currently seeking a qualified individual to join our Grounds Crew as a Landscape Technician. This position is a full-time year-round role that maintains the maintenance of our resort’s grounds, parking lots, and gardens. Qualified candidates must have experience including but not limited to: hard surface maintenance, mowing, planting, watering, pruning, weeding, pesticide applications, turf irrigation, holiday lighting and décor’, hardscape installation, and snow removal. To be considered for this exciting role, candidates must have a broad knowledge of grounds, turf, and plant care with at least two years landscape experience or related education. Commercial Pesticide Applicator Category 003.0 Turf & Landscape Certification is a plus or must be obtained within first year of employment. Candidates must possess a valid driver’s license and be able to operate all grounds machinery. The ability to perform mechanical repairs and maintenance on landscape equipment is highly recommended. The ideal candidate would have the availability to work weekends throughout the year and be on-call for snow removal during winter months.
Housekeeping & Laundry
  • 2nd Shift Laundry Attendant
    • The Osthoff Resort is seeking friendly, efficient, and detail-oriented individuals to join our team as a 2nd Shift Laundry Attendant. Our 2nd Shift Laundry Attendants are responsible for sorting laundry, loading and emptying washing machines and dryers, folding, ironing, and cleaning the work environment as needed. The ideal candidate should be able to multi-task, and work with others as well as independently within a fast-paced environment. Candidates should be available to work a flexible schedule including afternoons, nights, and weekends. Requirements of this position include, but are not limited to, having the ability to be on his or her feet for up to 8 hours each day, bending, lifting up to 50 pounds, ascending and descending stairs, and kneeling.
  • 3rd Shift Laundry Attendant
    • The Osthoff Resort is seeking friendly, efficient, and detail-oriented individuals to join our team as a 3rd Shift Laundry Attendant. Our 3rd Shift Laundry Attendants are responsible for sorting laundry, loading and emptying washing machines and dryers, folding, ironing, and cleaning the work environment as needed. The ideal candidate should be able to multi-task, and work with others as well as independently within a fast-paced environment. Candidates should be available to work a flexible schedule including nights and weekends. Requirements of this position include, but are not limited to, having the ability to be on his or her feet for up to 8 hours each day, bending, lifting up to 50 pounds, ascending and descending stairs, and kneeling.
  • Closet Stocker
    • The Osthoff Resort is seeking friendly, efficient, detail-oriented, and guest focused individual to join our Housekeeping team as a Closet Stocker! The Closet Stocker is responsible for transporting and stocking clean linens from our Laundry department to our housekeeping closets. As a Closet Stocker you will help with simple tasks in our laundry department, and assist with folding, sorting and ironing linens. This position requires the associate to be on his or her feet for up to 8 hours, involves bending and lifting up to 50 pounds, ascending and descending stairs, and kneeling. This is a part-time position, and the ideal candidate should be able to multi-task and work with others, as well as independently, within a fast-paced environment. Qualified candidates must be available to work a varied schedule including days, nights, and weekends.
  • Housekeeping Supervisor
    • The Osthoff Resort is seeking a friendly, efficient, detail-oriented, and guest focused individual to join our team as a Housekeeping Supervisor. The Housekeeping Supervisor will train and monitor all Room Attendants, assist with morning preparations and end of day duties, inspect clean rooms, monitor the operations of designated areas, answer radio calls, and deep clean rooms as needed.

      An ideal candidate will uphold our AAA Four Diamond Housekeeping standards, which include delivering a high level of cleanliness within guest rooms in accordance to the expectations of management and have weekend availability. Prior supervisory experience is preferred. Requirements of this position include, but are not limited to, having the ability to be on his or her feet for up to 8 hours each day, bending, lifting to 30 pounds, ascending and descending stairs, and kneeling.
  • Houseperson
    • The Osthoff Resort is seeking friendly, efficient, detail-oriented, and guest focused individual to join our team as a Houseperson. This is a part time position, and the Houseperson position is responsible for making beds, working on miscellaneous tasks, handling trash, collecting and transporting linens to our in-house laundry facility, maintaining the cleanliness of an assigned area within the Resort and training new associates. This position requires the associate to be on his or her feet for up to 8 hours each day, and involves bending and lifting up to 50 pounds, ascending and descending stairs, and kneeling.

      The ideal candidate for this position should be able to multi-task, and work with others, as well as independently, within a fast-paced environment. Qualified candidates must have a flexible schedule with day and weekend availability.
  • Night Runner
    • The Osthoff Resort is seeking friendly, efficient, detail-oriented, and guest focused individuals to join our team as a Night Runner. The Osthoff Resort's Housekeeping standards, which include delivering a high level of cleanliness within guest rooms in accordance to the expectations of management and AAA Four Diamond Standards, are essential functions of this position. The Night Runner position is responsible for cleaning of public areas in the Resort, providing housekeeping assistance to guest suites as requested, and stocking, maintaining, and preparing the housekeeping department for the following day. The ideal candidate should be able to multi-task, and work with others as well as independently within a fast-paced environment. Candidates should be available to work a schedule including nights and weekends between the hours of 4pm and Midnight. Requirements of this position include, but are not limited to, having the ability to be on his or her feet for up to 8 hours each day, bending, lifting up to 30 pounds, ascending and descending stairs, and kneeling.
  • Public Area Attendant
    • The Osthoff Resort is seeking friendly, efficient, detail-oriented, and guest focused individual to join our team as a Full Time Public Area Attendant. The Public Area Attendant position is responsible for maintaining public area restrooms, sitting areas, and hallways. This position requires the associate to be on his or her feet for up to 8 hours each day, and involves bending and lifting up to 50 pounds, ascending and descending stairs, and kneeling. The ideal candidate should be able to multi-task and work with others, as well as independently, within a fast-paced environment. Qualified candidates must be available to work day shifts throughout the week. Full time positions include eligibility for our complete benefits package, as well as resort-wide discounts.
  • Room Attendant
    • The Osthoff Resort is seeking friendly, efficient, detail-oriented, and guest focused individuals to join our team as a Room Attendant/Housekeeper. The Osthoff Resort's Housekeeping standards, which include delivering a high level of cleanliness within guest rooms in accordance to the expectations of management and AAA Four Diamond Standards, are essential functions of this position.

      The ideal candidate should be able to multi-task and work with others as well as independently within a fast-paced environment. This position requires weekday and weekend availability. Requirements of this position include, but are not limited to, having the ability to be on his or her feet for up to 8 hours each day, bending, lifting up to 30 pounds, ascending and descending stairs, and kneeling.
  • Room Attendant/Housekeeper - Weekends
    • The Osthoff Resort is seeking friendly, efficient, detail-oriented, and guest focused individuals to join our team as a Room Attendant/Housekeeper. The Osthoff Resort's Housekeeping standards, which include delivering a high level of cleanliness within guest rooms in accordance to the expectations of management and AAA Four Diamond Standards, are essential functions of this position.

      The ideal candidate should be able to multi-task and work with others as well as independently within a fast-paced environment. This position requires weekend, daytime availability. Requirements of this position include, but are not limited to, having the ability to be on his or her feet for up to 8 hours each day, bending, lifting up to 30 pounds, ascending and descending stairs, and kneeling.
Human Resources
  • Sr. Human Resources Generalist
    • The Osthoff Resort is currently looking for a Full Time Sr. Human Resources Generalist. This unique resort is a 222 suite hotel, with two restaurants, and over 20,000 square feet of Banquet & Catering space. We are now hiring an Sr. Human Resources Generalist to join The Osthoff team. If you are hard-working and dedicated, then The Osthoff Resort is an excellent company for you. Apply today by sending us your resume and salary requirements!

      Responsibilities for Sr. Human Resources Generalist.

      GENERAL PURPOSE
      The Senior Human Resources Generalist is responsible for developing and maintaining effective programs, policies and procedures to help drive operational efficiency and compliance and to cultivate a productive, professional, friendly, and respectful workplace.

      • Recruit for all exempt and nonexempt personnel either directly or indirectly; assist with writing job descriptions, write and place job posting; establish relationships with outside recruiting agencies; screen and correspond with applicants; arrange interviews; conduct reference checks and work with department managers to ensure job descriptions are up to date.
      • Prepare new employees for assignments by conducting onboarding activities.
      • Act as liaison between employee and managers to answer questions or concerns regarding company policies, practices and regulations.
      • Provide support and advice on employee relations issues and activities, recommending courses of action; conferring with the Director of Human Resources on disciplinary courses of actions.
      • Assist managers with performance and employee issues and deliver solutions.
      • Participating in Worker Comp processing and investigations as needed.
      • Provide informational updates to all employees such as new hire announcements, or changes in policies or procedures that affect employees.
      • Other duties maybe assigned.

      Qualifications for
      • Bachelor's degree (preferred) in Business, Human Resources, or a related field, or an equivalent combination of education, training and experience.
      • SHRM certification or working towards it.
      • 3-5 years of Human Resources progressive experience along with Paychex payroll experience.
      • Demonstrate intermediate to advanced skills and knowledge of Excel, as well as other Microsoft Office applications such as Word, Outlook, PowerPoint.
      • Strong analytical and problem-solving skills.
      • Understand and practice the highest levels of confidentiality.
      • Excellent interpersonal skills to communicate effectively across the organization.
      • Thorough knowledge of state and federal laws.
Maintenance
  • Maintenance Technician I – Full-Time
    • The Osthoff Resort is seeking a full-time, experienced 2nd Shift Maintenance Technician I to join our Maintenance Department. The Maintenance Technician will be responsible for maintenance of guest rooms and building areas, painting, and repair of the equipment used in daily operations of the Resort. Candidates should have work experience in HVAC, electrical, plumbing, or carpentry skills as they relate to building maintenance and repair. Qualified candidates should have a clean driving record, be at least 18 years old, have excellent communication skills, be able to work independently as well as with others in addition to having a professional demeanor. This full-time position is scheduled primarily for second shift working from 2:00 pm-10:30 pm and every other weekend in rotation. The Maintenance Technician position offers a competitive benefit package, resort-wide discounts and use of facilities.

To apply for opportunities at The Osthoff Resort please mail, fax, or drop off a resume or completed application to:

The Osthoff Resort
Attn:  Human Resources
101 Osthoff Avenue
P.O. Box 151
Elkhart Lake, Wisconsin 53020
Fax (920) 876-5855
Or email your resume or completed application to: HR@osthoff.com

**Please indicate position applied for on your resume and/or application. All electronically submitted resumes should be in Microsoft Word or .pdf format to be considered.

Click here to print or complete an Osthoff Resort Employment Application.

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The Osthoff Resort is an Equal Opportunity Employer.

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101 Osthoff Ave. • Elkhart Lake, Wisconsin • 855.876.3399
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