Osthoff Lake Resort | Wisconsin Resort and Conference Center
The Osthoff Resort
The Osthoff Resort

PHOTOS

DIRECTIONS

CONTACT US

RESORT MAP

PHOTOS

DIRECTIONS

CONTACT US

RESORT MAP

Privacy Policy


Introduction
The Osthoff Resort’s use of personal information of guests is necessary to complete your hotel reservation. When doing so, we strive to safeguard the privacy of the personal information that is gathered. As one of our guests, you understand that we collect, use and disclose your personal information in order to successfully operate our business and you agree to allow us to do so in accordance with this Privacy Policy for Guests (this “Policy”).

Types of Personal Information We Collect
The term “personal information” in this Policy refers to information which does or is capable of identifying you as an individual. We collect and use personal information when you make a booking through our reservation system, stay at our resort or sign up for any Osthoff communications. The types of personal information that we may process include:

We may also collect information from you when you browse our website, use our mobile applications or participate in certain services at The Osthoff Resort, such as wireless internet services. In these instances, information such as your country information, internet protocol (“IP”) address, media access control address and other characteristics about your system or device may be automatically collected. This information may be collected for functional purposes as well as to improve your experience when using these services. This information may also be used for aggregated trend and statistical analysis, and for showing you more relevant advertisements and messages.

Most of the personal information we process is information that you or someone acting on your behalf knowingly provides to us. However, in some instances, we process personal information that we are able to infer about you based on other information you provide to us or in our interactions with you, or personal information about you that we receive from a third party.

How We Use Information
Demographic and profile data is collected at our site, and we use this data in two main ways:

First, we analyze visitor information in aggregate, which means that we collect information about thousands of site visits and analyze it as a whole. This kind of study involves looking for trends among many visitors to our site, rather than analyzing information about any individual visitor. Examples include researching which parts of the site are accessed most frequently or determining which products are most attractive to our users.

Second, we may use specific information you provide to help us customize our communications with you and improve our service to you when you visit our resort, to conduct market research, customer satisfaction and quality assurance surveys and to direct marketing and sales promotions. For instance, if you inform us of a room or service preference, we will attempt to satisfy that request when you visit us in the future and may send you promotions relating to that preference.

We use third parties to build and manage these communication and preference systems, and our arrangements with these third parties prohibit them from disclosing your personal information.

Specifically, subject to applicable laws, we may collect, use and disclose relevant portions of your personal information in order to:

Sharing of Personal Information
We reveal Personally Identifiable Information about you to unaffiliated third parties, if:

Unsubscribing
Every e-mail communication from The Osthoff Resort or its authorized agents, except reservation confirmations and the like, will contain clear and obvious instructions for how you can remove yourself from that mailing list (“Opt-out”).

Third Party Internet Sites
Third party internet sites available through advertising and other links on our site have separate privacy and data collection practices. If you click on a link found on our websites or on any other website, you should always look at the location bar within your browser to determine whether you have been linked to a different website. This Policy, and our responsibility is limited to our own information collection practices. We are not responsible for, and cannot always ensure, the information collection practices or privacy policies of other websites maintained by third parties or our service providers where you submit your personal information directly to such websites. In addition, we cannot ensure the content of the websites maintained by these third parties or our service providers, even if accessible using a link from our websites. We urge you to read the privacy and security policies of any external sites before providing any personal information while accessing those sites.

The Security of Your Information
We work diligently to protect the security of your personal information, including credit card information, during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Your data is kept in a highly secure environment protected from access by unauthorized parties. It is important for you to protect against unauthorized access to your password and to your customer profile by ensuring that you logoff when you have finished visiting our site.

Cookies
Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you visit our site. We use cookies as necessary to enable certain aspects of our site to function properly, such as our hotel booking engine. We also use cookies to improve your experience, for instance, by allowing you to login without typing the registered email address or registration number and password, and to deliver information and fresh content relevant to your interests. Cookies are also used to collect anonymous information on the pages you visit so we can improve our overall guest services. Some cookies will expire as soon as you leave our site, and others will remain on your browser so we can recognize you when you return to our site.

We may use third party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.

We use different kinds of cookies for various reasons. Examples of the kinds of cookies we use on our site are below:

To learn more about cookies and how they are used, please visit: http://www.allaboutcookies.org/ You can choose to visit our websites without cookies, but in some cases, certain services, features and functionality may not be available. To visit without cookies, you can configure your browser to reject all cookies or notify you when a cookie has been set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. By entering and using our site, you agree that we can place these types of cookies on your device.

“Do Not Track” Browser Settings
We do not use technology that responds to “Do Not Track” settings on your web browser.

Use of Reporting Services
We may use independent reporting services to analyze traffic to our website. These reporting services do not create individual profiles for each visitor and do not maintain a database of individual profiles. These services only collect aggregate data, which is used solely for analytical purposes. This kind of study involves looking for trends among many visitors to our site, rather than analyzing information about any individual visitor.

Browser Monitor
We many employ a browser monitor within web pages on our site in order to determine your browser status and the client-side metrics relating to page loading. We constantly seek ways to improve page load times for our visitors and may ultimately use these metrics for such purposes. Any such browser monitor will only be active while the user is active on our site. For your protection, any such browser monitor will not require an executable (*.exe) application.

IP Address
Like most Internet sites, we use your IP address to help diagnose problems with our server, and to administer our site.

Children
Our websites do not sell products or services for purchase by children. If you are under the age of 18, you may only use our websites with the involvement of a parent or guardian.

Changes to this Policy
Just as business changes constantly, this Policy may also change. To assist you, this Policy has an effective date set out at the end of this document.

Contact Us
If you have any questions about our privacy policies or any other matter, please contact us at osthoff@osthoff.com

Policy is effective as of July 26, 2018.


facebook twitter youtube pinterest instagram
Reservations
MORE
CONTACT
101 Osthoff Ave.
Elkhart Lake, WI 53020
SOCIAL MEDIA
instagram
101 Osthoff Ave. • Elkhart Lake, Wisconsin • 855.876.3399
Copyright 2016